Home fire safety

Phone number update – 20 August 2026

We’ve recently made some changes to the way our phone system works.

As a result, some letters sent by our Community Safety Team may include an extension number that is no longer in use. We’re sorry for any confusion this may cause. We should have updated our letters sooner.

If you need to contact the Community Safety Team for advice or to arrange a Home Fire Safety Visit, please use the contact details below:

Email: [email protected]
Telephone: 0117 926 2061

Thank you for your patience and understanding.

Fires in homes can be devastating, they put lives at risk and can lead to the loss of irreplaceable possessions. Following our safety tips can help keep you and your loved ones stay safe.

Home fire safety advice

Take the Online Home Fire Safety Check

Use the Online Home Fire Safety Check for free personalised advice for your home and lifestyle to keep you safe from fire.

In partnership with SafeLincs, the Online Home Fire Safety Check is a free tool that you can use to access fire safety advice from any digital online device.

Find out more and take the check

Request a Home Fire Safety Visit

As part of our targeted prevention work, we provide further support to eligible members of our community that may be more at risk of having a fire in their home and therefore need us most.

We do this in the form of a home fire safety visit, which is a free pre-arranged visit to your home to carry out a fire safety assessment and provide you with advice on how to stay safe from fire.

We assess all requests to ensure we meet the needs of those who are most vulnerable and where we know there is an increased risk of fire, such as those who: