Our Mission, Vision and Values

Our vision is:

To provide the highest standard and best value service to the community.

We will work closely with and help make our diverse communities safer and healthier; while ensuring our Service is a great place to work, where everyone feels valued and can achieve their full potential.

Our mission is:

To improve public safety through Prevention, Protection, Response and Resilience.

Making our communities safer, by being there when we are needed, identifying and reducing risks and improving the quality of life for local people; our staff working together as one to ensure a high-quality, value for money Service which meets the needs of the people we serve.

And our values are:

Respectful, honest, courageous, ambitious, inclusive and transparent

Guided by the standards of behaviour captured in our values, we will support our staff to embrace challenges, recognise achievements and live out our values in Making our Communities Safer and exceeding expectations. The public expect their emergency services to be there when they need us, but also role model the very best standards of behaviour. When we make decisions and work together, our values are the things we keep in mind every time. They are important to us and non-negotiable.

Service Plan

You can read more about our mission, vision, values and aims and objectives in our latest Service Plan.