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Control staff
Fire Control is staffed 24 hours a day. There is a total
of 30 Control staff working a four watch shift system that
comprises of two nine hour days and two 15 hour nights over an
eight day cycle.
Each watch consists of one Fire Control Officer, one Senior Fire
Control Operator, two Leading Fire Control Operators and three to
four Fire Control Operators.
Fire Control is managed by Principal Fire Control Officer Robert
Smith.
Fire Control staff are trained to deal with any 999 call that
they might receive, from a house fire to a serious road traffic
collision or cliff rescue. From their knowledge of the Avon
area, Control staff help callers identify their exact location,
they provide fire safety advice to people trapped inside a burning
building and continue to reassure the caller until the moment
firefighters rescue them. They are also trained in
dealing with other incidents, including chemical, radiological,
biological and nuclear incidents.
Fire Control staff assess the situation the caller is in and
then mobilise fire appliances to the incident ground. For the
duration of the incident, Fire Control staff are responsible for
the needs of the firefighters by dispatching further resources as
required, arranging relief crews, liaising with other agencies and
providing important operational information.
Latest vacancies at Avon Fire &
Rescue Service
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