Press Release - False alarms down by more than a half

Fire alarm

Wednesday 19 March

12.00hrs

 

The number of automatic false alarms attended by firefighters has fallen by more than a half compared with last year, thanks to the efforts of Avon Fire & Rescue Service (AF&RS) and local organisations.

 

Automatic fire alarm systems triggered 3,292 call outs for the fire service between September 2006 and March 2007, but for the same period between 2007 and 2008, this number dropped to 1,461. As a result, Avon’s streets have seen around 2,000 fewer unnecessary blue light movements – reducing the risk to road users and AF&RS’s firefighters.

 

This dramatic 56% drop is the result of a policy introduced by AF&RS in September last year to tackle the issue of unwanted fire signals – automatic fire alarms (AFAs) set off as the result of a variety of innocuous causes ranging from cooking steam to builder’s dust.

 

With 96% of the 6,528 calls generated by fire alarm systems in 2006 turning out to be false, AF&RS encouraged businesses to help drive down the number of calls. On receiving an alert from an AFA, 999 Fire Control operators now ask a responsible member of staff (such as a fire marshal or trained staff member) to confirm a few basic signs of fire before mobilising appliances to the scene. 

 

Domestic properties, sheltered housing and residential care homes with AFAs are not affected by the scheme and appliances continue to be mobilised if a 999 call is received.

 

With fire alarm systems also causing disruption to the working day in terms of staff having to evacuate their offices every time an alarm is triggered, organisations have been keen to work with the service to reduce call outs.

 

On learning of a false callout from a fire alarm system, the Unwanted Fire Signals team will make contact with the organisation involved to offer advice and support in managing the problem.

 

Watch Manager Steve Noble, who is part of the team responsible for reducing unwanted fire signals, is delighted with the results.

 

He said: “We have seen a significant reduction in the number of calls to premises, both as a result of the work of our Control operators and through the support of local organisations.

 

“Our work with many of the more frequently attended premises is certainly beginning to pay off. A reduction in this type of false alarm will mean life is not put at risk at genuine fires or rescues, by our services being unnecessarily diverted elsewhere.

 

“There is no doubt that working fire alarms save lives – in buildings where there are many people living or working and many rooms where fires can start, they can provide a vital early warning that something might be wrong.

 

“However, as we know, they are sensitive devices which from time to time can be accidentally triggered. The aim of our work with local organisations is to discover the source of the problem and find solutions.”

One of the organisations that has worked with AF&RS to reduce its automatic false alarm call outs is the University of Bath. The University has seen its false alarm call outs drop by 87% from 23 between Sept 06 – Mar 07 to just three between Sept 07 – Mar 08.

Professor George Lunt, Deputy Vice-Chancellor, from the University of Bath, said:
 

“We recognise the problem caused by unwanted alarms and have been working closely with Avon Fire & Rescue Service to cut the number of callouts to University premises.

 

“Last year we improved ventilation in kitchens, introduced modern technology in detection systems and ran a campaign to raise student awareness of the issue.

 

“These have all contributed to the reduction in unwanted alarms on University premises.

 

“Towards the end of 2007 we also introduced a new management regime that, during working hours, requires an immediate investigation by University staff before a call to the emergency services is made.

 

“We anticipate that the new system will result in the callouts being further reduced during 2008.”