Press Release - Firefighter uses British Sign Language when called to an incident

Wednesday 2 January

1200 hours

 

A firefighter from Avon Fire & Rescue Service has used his newly-acquired British Sign Language (BSL) skills to help communicate with a man who is deaf at the scene of an incident.

 

Ian Hunt, who is based at Southmead Fire Station, was called to a car fire in Romney Avenue, Lockleaze, on the evening of New Year’s Day. When crews arrived they attempted to speak to the owner of the Mitsubishi Pajero, a man who was deaf.

 

Firefighter Hunt, who recently completed the BSL level one course, along with a number of other staff from Avon Fire & Rescue Service, used his skills to communicate with the vehicle owner and get the information the crews needed to tackle the car fire, which had started due to an electrical fault.

 

Watch Manager at Southmead Fire Station, Dave Pound, said: “When we arrived at the incident there was a bit of confusion because we needed to get certain information from the owner of the vehicle. It was really useful to have a member of the watch who had learnt BSL so we could let the owner know what was happening.

 

“The owner of the vehicle then thanked us, through Firefighter Hunt, for our help and said he was grateful to have someone to communicate with through BSL.”

 

Head of Community Safety at Avon Fire & Rescue Service, Andy Colgan, who has also learnt BSL, said: “It’s great to see Ian continuing to use his new skill when attending incidents. Only recently he was also involved in delivering fire safety advice to pupils at the Elmfield School for Deaf Children in Bristol. Avon Fire & Rescue Service is working hard to forge links with everyone in the community and ensuring our firefighters can communicate with deaf people at incidents is vital for everyone’s safety.”

 

Avon Fire & Rescue Service is involved in a number of initiatives designed to help forge better links with the deaf community, including:

  • Fitting specialist smoke alarms designed for deaf and hard of hearing people
  • Offering an SMS (text message) service to enable deaf and hard of hearing people to contact Avon Fire & Rescue Service for fire safety advice and free Home Fire Safety Visits
  • Training firefighters in deaf awareness with some going on to learn British Sign Language

 

The SMS number 077 814 82627 allows deaf people to contact Avon Fire & Rescue Service and ask for fire safety advice or book a free Home Fire Safety Visit.