Reduction of false alarms

False fire calls can cost lives leaflet cover

 

Unwanted or false alarms can cost lives (PDF 555kb, opens in a new window)

Free advice from the fire and rescue service, along with good fire alarm management, can help to ensure an effective and trouble free Automatic Fire Detection and Alarm System.

For advice on how to reduce unwanted and unnecessary fire calls please call Avon Fire & Rescue Service Fire Safety Officers on 0117 926 2061, extension 226

Why it is important to reduce false fire calls

If an Automatic Detection and Fire Alarm System is correctly maintained, it can significantly improve safety by detecting a fire and sounding the alarm at the early stages of a fire's development.

Unfortunately this equipment can also produce unwanted or false alarms.

Definition

The definition of an unwanted or false alarm, is an alarm activation resulting from a cause other than a fire.

Impact of Unwanted Fire Signals (UWFS) 

UWFS have a major impact on the fire and rescue service due to:

  • diverting essential services from real fires and rescues (putting life at risk);
  • unnecessary risk to crews and the public while responding (accidents);
  • disruption to training, arson reduction and community safety activities (education saves lives); and 
  • cost of attendance to tax payers.

The impact of UWFS on the community includes:

  • disruption of business (time wasted, loss of business, theft);
  • disrupt customer activities, cause inconvenience to residents and become a nuisance to the community;
  • complacency – "it’s just another false alarm" – reduces effectiveness of management plans and procedures;
  • diverting essential services from real fires and rescues (putting life at risk);
  • cost to business when Retained Duty System (RDS) firefighters are released from work to attend an UWFS;
  • disruption to arson reduction, community safety and fire safety activities (such as education and Home Fire Safety Visits);
  • impact to the environment of unnecessary appliance movements; and
  • drain on public finances.

False alarms can cost lives

An unwanted, or false fire alarm signal, received by the fire and rescue service is treated like any other emergency call, because our Control operators do not know it is an unwanted or false alarm. This means important resources are sent to the scene.

A real fire or accident may be taking place elsewhere and our response may be slower because we are attending the false alarm.

Attendance to false alarms can also disrupt firefighters' work patterns and training.

Reaction

People who hear regular false alarms begin to ignore them, or react more slowly.

This may put them at significant risk in a real emergency.

Avon Fire & Rescue Service's response to continuous false alarms

In order to identify repeat UWFS from the same premises, and enable early effective interventions to avoid further alarm operations, the UWFS Team will:

  • monitor UWFS on a daily basis to identify any multiple UWFS over the last 48 hours; and
  • where appropriate, make contact with the responsible person of the offending premises to offer advice and guidance on management intervention strategies to prevent further UFWS.
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