Having joined the organisation in 1987, Lorraine Abrahams has a vast knowledge of AF&RS.

She began her career with the service as a clerical assistant in Fire Safety and has since worked in a number of departments including Service Delivery, Fire and Community Safety, Human Resources, Crewing and Planning and Performance.

Lorraine has been a member of the Service Management Board (SMB) since 2002 and was appointed Business Services Manager in 2005, with responsibility for Information Communication Technology (ICT), Performance Support, Performance Improvement, Corporate Planning, Strategic Development and Creative Services (covering communication, media, marketing, production, graphics and the Internet).

During her time with AF&RS Lorraine has gained a postgraduate diploma in Management Studies and a Masters degree in Management from the University of the West of England.

Taking an active role in service life, Lorraine is also chair of the Women’s Action Group - set up to recognise the role of women in traditionally male-dominated environments.

Lorraine said: "The fire service is changing rapidly and I’m proud to be part of that process. As a woman in the fire service, I believe I bring a different perspective to the table. Traditionally, women in the service wouldn’t have expected to have achieved my position.

"In today’s service however, women, whether in operational or support staff roles, have more opportunities available to them. There can be no doubt that the service nationally will be enriched by this."